Knowledge Management Consultant Job at The Judge Group, Chicago, IL

  • The Judge Group
  • Chicago, IL

Job Description

Seeking a Knowledge Management Consultant to drive content governance, documentation readiness, training adoption, and knowledge-sharing initiatives. This role will partner with technical and business stakeholders to improve documentation quality, repository governance, operational readiness, and organizational knowledge transfer.

Responsibilities

  • Develop and maintain knowledge management roadmaps, taxonomy standards, content governance, and content lifecycle processes.
  • Revise, launch, and track completion of documentation and content management training programs.
  • Drive completion of documentation action plans, runbook migration efforts, and operational readiness activities.
  • Assess knowledge repositories and recommend governance, organization, retention, and content management best practices.
  • Lead the migration, maintenance, and standardization of operational, disaster recovery, and system documentation.
  • Establish and mature Communities of Practice to improve knowledge sharing and collaboration.
  • Facilitate stakeholder workshops, training sessions, and knowledge transfer activities.
  • Support enterprise knowledge management initiatives and continuous improvement efforts.

Required Qualifications

  • 5-7 years of experience in Knowledge Management, Content Strategy, Organizational Enablement, or related consulting roles.
  • Experience developing content roadmaps, governance frameworks, and documentation programs.
  • Proven experience establishing or supporting Communities of Practice.
  • Strong technical aptitude with the ability to collaborate with architects, developers, infrastructure, and support teams.
  • Excellent technical writing, facilitation, and stakeholder management skills.
  • Experience with enterprise content and knowledge management platforms.

Preferred Qualifications

  • Experience supporting large-scale technology transformations or platform implementations.
  • Familiarity with COBIT 2019, ITIL, or similar governance frameworks.
  • Experience with operational readiness, training programs, and change management initiatives.

Job Tags

Full time

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